Terms and Conditions of Sale

ALL RILEXON PRODUCTS ARE STRICTLY FOR IN VITRO SCIENTIFIC RESEARCH IN CONTROLLED LABORATORY ENVIRONMENTS. THEY ARE NOT DRUGS, DIETARY SUPPLEMENTS, OR CONSUMER PRODUCTS. THEY HAVE NOT BEEN EVALUATED OR APPROVED BY THE U.S. FOOD AND DRUG ADMINISTRATION OR ANY OTHER REGULATORY AUTHORITY FOR SAFETY OR EFFICACY IN HUMANS OR ANIMALS.

By completing any purchase, you irrevocably represent, warrant, and covenant as follows:

• You are a qualified researcher, scientist, laboratory professional, or authorized representative of a licensed research institution, academic institution, biotechnology company, pharmaceutical company, or equivalent entity;
• You possess the requisite technical expertise and access to appropriate laboratory facilities, safety equipment, and trained personnel to safely receive, store, handle, and utilize research peptide compounds;
• All purchased products will be used exclusively for lawful, bona fide in vitro scientific research in a controlled laboratory setting, and for no other purpose;
• You will not use, administer, inject, ingest, inhale, topically apply, or otherwise introduce any Rilexon product into the body of any human being or animal for any purpose, including self-experimentation;
• You will not resell, redistribute, broker, gift, or transfer any Rilexon product to any individual or entity who has not made equivalent representations and who does not have a legitimate, lawful research purpose;
• You will comply with all applicable federal, state, local, and international laws and regulations governing the acquisition, possession, storage, use, and disposal of research compounds in your jurisdiction;
• You are at least 18 years of age and legally competent to enter into binding contractual obligations;
• You acknowledge that misrepresentation of the foregoing may expose you to criminal prosecution and civil liability under federal and state law.

Rilexon reserves the right, at its sole discretion and without notice, to refuse any order, suspend any account, and report suspicious purchasing patterns to appropriate regulatory or law enforcement authorities.

To purchase products, you must register for an account. You agree to:

• Provide accurate, complete, current, and truthful registration information, including your name, institutional affiliation, professional credentials, and contact details;
• Maintain the accuracy of your account information and update it promptly if it changes;
• Keep your login credentials confidential and not share them with any third party;
• Immediately notify us of any unauthorized use of your account or any suspected security breach;
• Accept responsibility for all activity occurring under your account credentials.

Rilexon reserves the right to verify credentials at any time, suspend or terminate accounts, and require re-verification of eligibility for continued access.

3.1 Product Accuracy

We make every reasonable effort to ensure that product descriptions, purity specifications, lot numbers, and Certificate of Analysis (CoA) information displayed on our website are accurate at the time of publication. However, we do not warrant that product descriptions are error-free, complete, or current. Specifications are subject to change without notice, and CoA data reflects testing for specific production lots.

3.2 No FDA Approval or Medical Claims

No Rilexon product has been evaluated, cleared, or approved by the U.S. Food and Drug Administration (FDA), the U.S. Drug Enforcement Administration (DEA), or any other federal, state, or international regulatory authority for diagnostic, therapeutic, preventative, or any clinical use in humans or animals. Nothing on our website constitutes medical advice, clinical guidance, or a product recommendation for any health-related purpose.

3.3 Product Availability

All products are offered subject to availability. We reserve the right to discontinue any product, modify formulations or specifications, or limit quantities available for purchase without prior notice.

4.1 Formation of Contract

Submission of an order through our website constitutes an offer to purchase. A binding contract is formed only upon our issuance of a written order confirmation email and successful processing of payment. We reserve the right to reject any order at our sole discretion, including but not limited to orders where:

• Product is unavailable or out of stock
• We are unable to verify your identity, eligibility, or research credentials
• Payment cannot be processed or is flagged for review
• The order appears to involve misuse, fraud, or violation of these Terms
• The order is for a jurisdiction where shipment is restricted or prohibited
• We have reason to believe applicable legal requirements cannot be met

4.2 Order Cancellation by Customer

You may request cancellation of an order at any time prior to shipment by contacting us at info@rilexon.com. Once an order has been picked, packed, or shipped, cancellation is no longer available.

4.3 Order Cancellation by Rilexon

We may cancel any order at any time prior to delivery for any lawful reason. In the event of cancellation by Rilexon, a full refund will be issued to your original payment method within five (5) to ten (10) business days.

5.1 Pricing

All prices are listed in U.S. Dollars (USD). Prices are subject to change without notice; however, the price confirmed at the time of order submission will govern that transaction. If a pricing error is identified, we will notify you and provide the option to proceed at the correct price or cancel the order with a full refund.

5.2 Taxes

You are responsible for all applicable sales, use, import, export, value-added, or other taxes, duties, and fees imposed by any governmental authority in connection with your purchase.

5.3 Accepted Payment Methods

We accept the payment methods listed on our website at the time of checkout. By providing payment information, you represent and warrant that you are legally authorized to use the designated payment method, and you authorize us to charge all amounts owed under this Agreement.

5.4 Payment Security and PCI DSS

All payment transactions are processed exclusively through PCI DSS Level 1 certified third-party payment processors. Rilexon does not receive, store, or retain your full payment card number, CVV code, or banking credentials. Payment data is transmitted using TLS encryption directly to the processor.

5.5 Failed Payments

If payment is declined, fails, or is reversed after order fulfillment, you remain obligated to pay the full amount owed. We reserve the right to suspend your account, pursue collection, and seek recovery of associated costs including reasonable attorneys' fees.

5.6 Chargeback Policy

We maintain comprehensive transaction records, order histories, shipment confirmations, and communication logs in compliance with our merchant service agreements. Before initiating a chargeback with your card issuer, we strongly encourage you to contact us directly at info@rilexon.com so that we may resolve the matter promptly and amicably. Fraudulent, abusive, or unwarranted chargebacks will be vigorously disputed.

Rilexon ships orders Monday through Friday, excluding holidays. Paid orders received before 12:00 PM Eastern Time typically ship the same business day. Orders placed after that time or over a weekend ship the next business day. Tracking information is provided via email once your order ships.

Shipping rates and available delivery options are displayed during checkout. Delivery times are estimates and not guarantees. Rilexon is not responsible for delays caused by carriers, customs, or unforeseen events once the order has been transferred to the shipping provider.

International customers are responsible for all customs duties, taxes, and import regulations in their country. If a package is refused, confiscated, or destroyed by customs, no refund or replacement will be issued.

Payment in full is required before shipment. Accepted payment methods include major credit cards and other options shown at checkout. For ACH or e-Check payments, you authorize a one-time debit for the full order amount from your specified account. Once authorized, these payments cannot be canceled or modified.

All prices are displayed in U.S. dollars and are subject to change without notice. Taxes, duties, and import fees are the responsibility of the purchaser.

Rilexon protects all transactions using 256-bit SSL encryption. Customer data is stored securely and used only for order fulfillment and customer service. We do not sell or share personal information with third parties.

Rilexon Peptides offers a 30-Day Money-Back Guarantee on every order. If you are not satisfied with your purchase for any reason, contact support@rilexon.com within thirty (30) days of delivery to request a refund or replacement. Include your order number and a brief description of the issue.

Every batch is third-party tested to a minimum of 99% purity. If a product does not meet our stated purity standard, we will issue a full refund immediately — no return required.

Shipment Protection: if your package is lost in transit, damaged on arrival, or contains the wrong items, Rilexon will reship the affected items at no cost or issue a full refund to your original payment method, at your option. Photo documentation may be requested for damaged or incorrect shipments.

Orders may be canceled at any time prior to shipment by contacting support@rilexon.com. Once an order has shipped, the 30-day guarantee above applies in place of cancellation.

Approved refunds are processed to your original payment method within five (5) to ten (10) business days. Returns must be authorized in advance; please email support@rilexon.com before sending anything back so we can issue return instructions.

For complete details on our guarantee, shipment protection, and the step-by-step return process, please see our Returns & Guarantee page.

All content on our website and in our marketing materials, including but not limited to the Rilexon name, logo, trade dress, product names, descriptions, images, graphics, data compilations, software, chemical structure imagery, and written content, is the intellectual property of Rilexon, LLC or its licensors and is protected by United States and international trademark, copyright, trade secret, and other intellectual property laws.

You are granted a limited, non-exclusive, non-sublicensable, revocable, non-transferable license to access and use our website solely for lawful personal or internal business purposes related to evaluating or purchasing our research products. This license does not permit you to:

• Reproduce, copy, or redistribute any content from our website without prior written consent
• Use Rilexon trademarks, logos, or trade dress in any manner
• Create derivative works based on our content
• Scrape, frame, or deep-link our website without authorization
• Reverse engineer, decompile, or disassemble any software component of our Services

ALL PRODUCTS AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, RILEXON, LLC EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, AND TITLE.

Rilexon does not warrant that: (a) its products will meet your specific research objectives or requirements; (b) research results obtained using our products will be accurate, reliable, or reproducible; (c) our website will be available, uninterrupted, timely, secure, or error-free; or (d) any defects or errors will be corrected.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, RILEXON, LLC AND ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS OPPORTUNITY, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT OR YOUR USE OF OUR PRODUCTS OR SERVICES.

In no event shall Rilexon's total aggregate liability to you for all claims arising out of or related to this Agreement exceed the greater of: (a) the total amount you paid to Rilexon for the specific product(s) giving rise to the claim in the twelve (12) months immediately preceding the date the claim arose; or (b) One Hundred U.S. Dollars ($100.00).

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Rilexon, LLC and its members, managers, officers, employees, agents, successors, and assigns from and against any and all claims, demands, actions, damages, liabilities, losses, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or related to:

• Your breach of any representation, warranty, covenant, or obligation under this Agreement;
• Your use or misuse of any Rilexon product, including any use contrary to the Research Use Only restriction;
• Your violation of any applicable federal, state, local, or international law or regulation;
• Any bodily injury, property damage, or other harm caused by your use or handling of our products;
• Any claim by a third party resulting from your possession, use, resale, or transfer of our products;
• Any false, inaccurate, or fraudulent information you provided to us in connection with your account or purchase.

You are solely and exclusively responsible for ensuring that your acquisition, importation, possession, storage, handling, use, and disposal of Rilexon products complies fully with all applicable laws and regulations. These include, without limitation:

• The Federal Controlled Substances Act (21 U.S.C. § 801 et seq.) and the Federal Analogue Act
• The Federal Food, Drug, and Cosmetic Act (21 U.S.C. § 301 et seq.)
• Drug Enforcement Administration (DEA) regulations and licensing requirements
• The Export Administration Regulations (EAR) and Office of Foreign Assets Control (OFAC) sanctions programs
• All applicable South Carolina statutes and regulations governing research compounds and controlled substances
• All applicable foreign laws if you are located or conducting research outside the United States
• Applicable laboratory safety regulations, including OSHA standards

In connection with your use of our Services, you agree that you will not:

• Use our Services for any unlawful, harmful, deceptive, or unauthorized purpose
• Attempt to circumvent, disable, or interfere with security features of our website
• Submit false, fraudulent, or misleading information during registration or checkout
• Attempt to gain unauthorized access to other users' accounts or our internal systems
• Use automated bots, scrapers, or scripts to access our website without authorization
• Engage in any conduct that disrupts or impairs the functionality or performance of our Services
• Reproduce, distribute, or display our content without authorization
• Harass, threaten, or abuse our staff or other customers

This Agreement shall be governed by and construed exclusively in accordance with the laws of the State of South Carolina, United States of America, without regard to its conflict of law principles or rules. The United Nations Convention on Contracts for the International Sale of Goods (CISG) does not apply to this Agreement.

15.1 Mandatory Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS. Any dispute, claim, or controversy arising out of or relating to this Agreement, your use of our Services, or the purchase of our products shall be resolved exclusively through binding individual arbitration administered by the American Arbitration Association (AAA) under its then-current Commercial Arbitration Rules, rather than in a court of law.

15.2 Arbitration Procedures

• The arbitration shall be conducted in Myrtle Beach, South Carolina, unless otherwise agreed in writing.
• The arbitration shall be conducted in the English language.
• The arbitrator shall have authority to award any remedy that would be available in court, subject to the limitations in Section 10.
• The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
• The costs of arbitration shall be allocated in accordance with the AAA Commercial Arbitration Rules, except that Rilexon will pay all AAA filing and administrative fees for claims under $10,000 where you are the claimant and the arbitrator finds the claim non-frivolous.

15.3 Class Action Waiver

YOU AND RILEXON BOTH WAIVE THE RIGHT TO BRING OR PARTICIPATE IN ANY CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR REPRESENTATIVE PROCEEDING IN ARBITRATION OR IN COURT. Disputes must be brought on an individual basis only.

15.4 Exceptions

Either party may seek emergency injunctive relief in a state or federal court of competent jurisdiction in Horry County, South Carolina, to prevent irreparable harm or protect intellectual property rights pending the outcome of arbitration.

15.5 Opt-Out

You may opt out of mandatory arbitration by sending written notice to info@rilexon.com within thirty (30) days of first accepting these Terms. The notice must state your full name, address, and a clear statement that you opt out of arbitration.

Rilexon shall not be in breach of this Agreement and shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including but not limited to: acts of God; floods, fires, earthquakes, or other natural disasters; pandemics or public health emergencies; acts of war, terrorism, or civil unrest; governmental orders, regulatory changes, or export restrictions; labor disputes or strikes; supply chain disruptions or material shortages; or failures of internet infrastructure or third-party service providers.

If any provision of this Agreement is determined by a court or arbitrator of competent jurisdiction to be invalid, illegal, void, or unenforceable, such provision shall be modified to the minimum extent necessary to make it enforceable, or severed from this Agreement if modification is not possible, and all remaining provisions shall continue in full force and effect.

No failure or delay by Rilexon in exercising any right, power, or remedy under this Agreement shall constitute a waiver of that right. No single or partial exercise of any right, power, or remedy precludes any other or further exercise thereof.

This Agreement, together with our Privacy Policy and any other policies expressly incorporated by reference herein, constitutes the entire agreement between you and Rilexon with respect to the subject matter hereof. It supersedes all prior and contemporaneous agreements, representations, warranties, negotiations, and understandings, whether written or oral.

Rilexon reserves the right to modify these Terms and Conditions at any time. Modifications become effective upon posting the updated Terms on our website, accompanied by a revised effective date. Your continued use of our Services or placement of any order following notice of modification constitutes binding acceptance of the updated Terms.

21.1 Program Description

Rilexon operates an optional SMS/text messaging program (the "Rilexon SMS Program"). By opting in, you consent to receive recurring automated marketing and transactional text messages from Rilexon, LLC at the mobile number you provide. Messages may include order confirmations, shipping and delivery notifications, restock alerts, promotional offers, new product announcements, and customer service follow-ups. Consent to receive SMS messages is not a condition of purchase.

21.2 Opt-Out

You may cancel the SMS service at any time by replying "STOP" to any message you receive from us. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

21.3 Help

If you experience issues with the messaging program, reply with the keyword "HELP" for assistance, or contact us directly at info@rilexon.com.

21.4 Carrier Liability

Carriers are not liable for delayed or undelivered messages.

21.5 Message and Data Rates

Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.

21.6 Privacy

For privacy-related inquiries regarding the SMS Program, please refer to our Privacy Policy.

For all legal notices, disputes, compliance inquiries, order issues, or general customer service matters:

Rilexon, LLC
Myrtle Beach, SC 29579
Email: info@rilexon.com
Website: www.rilexon.com

Legal notices must be sent in writing and must clearly reference the nature of the notice. Electronic notices to info@rilexon.com are accepted for general correspondence.